UAT planning
Scope, timetable, roles and entry and exit criteria agreed up front.
Prove the system works for the people who will use it, and agree it is ready, before you go live.


User acceptance testing is the last check before launch, and the one most often rushed. It is also where the business decides whether the system really does what it asked for.
We plan the UAT, write test scripts from your requirements, coordinate your users, record the results and keep a clear log of what passed, what failed and what is still open. You get a firm basis for the go-live decision.
We agree the scope with you first, so there are no surprises.
Scope, timetable, roles and entry and exit criteria agreed up front.
Scenarios written in business language and traced back to what was asked for.
Briefing and supporting the staff who do the testing, and keeping them on schedule.
Logging issues, chasing fixes and retesting until they are closed.
A clear summary of results to support your go-live decision.

Not sure whether this is the right fit? Tell us about your situation and we will give you an honest view, even if that means pointing you elsewhere.
You tell us what is eating up time or going wrong. We ask lots of questions and listen to the answers.
We write down what we will do, how often you will hear from us and what good looks like. Plain English, no jargon.
Your contact gets started and keeps you posted. We write down how everything is done so it is repeatable.
We check in regularly, fix what is not working and only suggest doing more when it will help.
Normal testing checks the software works as built. UAT checks that it works for the business and the people using it, against the original requirements.
It helps a great deal. If there is not one, we can work from user stories, process notes or by interviewing your team.
Yes. UAT matters just as much for off-the-shelf and configured systems.
Part of the same service, delivered by the same team. Here is what else sits alongside it.
IT advice, software testing, quality assurance and systems support from people who explain things in plain English.
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Find out moreTell us what is going on. We will reply with an honest view and a clear proposal. No obligation, no pressure.